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August 02, 2024

Comments

KC

Good luck! Have something to do while on hold...

theQueen

KC - I have to say, it seems like filing an official complaint against Express scripts with the BBB is the way to get action.

KC

This is not the way customer service is supposed to work, but apparently Facebook is using courts as a filter, so... sure. Dysfunctional way for them to operate, but it makes sense for the customer, at least, to do what works.

theQueen

KC - I’m going to see what happens today, when I try to refill.

KC

Will await updates. May refilling be uninteresting.

theQueen

KC - The refilling isn't happening until the 20th or so. That means they’ll probably have to overnight me the meds.

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