I made a mistake two years ago when I donated the red Mini. Somehow that screwed up my personal property tax. (In Missouri we pay a yearly tax on any pricey non-home items we own.)
With some guidance from the Department of Motor Vehicles (DMV), I did better when we donated the Fit. I had to go to the County Assessor's office to let them know, and then settle up on the property tax.
I assumed the County Assessor's office would be like the DMV: angry staff, angry customers, long lines, fifty year old paint.
The Assessor's office is the DMV if it died and went to heaven and assumed its incorruptible body.
You give a Kiosk your phone number, first name, and last initial.
The kiosk starts up a personal relationship with you.
There's audio for the phone-less: the voice 9f God summons you to Window 3 when it is time, and if you are confused about where Window 3 is, it's the one with your name over it.
And thankfully, there were only six customers there. If it had been crowded I could have gone outside. I could have used the bathroom at any time. Just a fantastic setup. I feel sorry for Gary having to pay the sales tax back at the DMV.